• After Hours Triage Registered Nurse - Hospice

    Job ID
    Full Time 40
    Location Name
    Tigard Hospice
    # of Openings
    7632 SW Durham Rd
    Days of the week working
    7 Days On and 7 Days Off
  • Overview

    Now Hiring!


    Full-Time Hospice/Home Health After Hours Triage Registered Nurse


    7 Days On and 7 Days Off


    *This is a home based position, taking patients calls


    Signature Healthcare at Home- 7632 SW Durham Road, Suite 130, Tigard, Oregon 97224



    The Hospice/Home Health After Hours Triage Nurse provides nursing call services to home health patients in the State of Oregon for Signature Healthcare at Home Oregon offices. The experienced hospice/home health Registered Nurse, speaking by telephone, performs care coordination and professional nursing functions to assess the severity of the patient’s health concerns using critical thinking nursing skills, proper protocols and policies and procedures in a manner which provides patient advice, dispositions to either emergency care, and/or provider appointments. The Hospice/Home Health After Hours Triage Nurse is responsible when needed to dispatch and assign local nursing staff to visit patient in person. 



    • Manage all patient interactions with culturally sensitivity, with respect to working with persons and groups of diverse, racial, ethnic, economic, and social backgrounds required.
    • General computer skills required. Experience with electronic health records preferred (Home Care Home Base EMR)
    • Nursing assessment skills utilizing basic nursing theory.
    • Critical clinical thinking skills required.
    • Excellent communication skills; i.e. listening, oral, and written while conversing with patients, families, health professionals, and community agencies required.
    • Demonstrate clinical competence.
    • Capacity to function independently within licensed scope of practice.
    • Must have the ability to handle stressful emergency situations, calmly and effectively.
    • Knowledge of patient appointment scheduling.
    • Duties and Responsibilities:
    • Manages nurse-directed patient telephone calls.
    • Evaluates and assesses patient’s health care needs based on patient’s signs and symptoms utilizing established triage protocols and guidelines.
    • Obtains appropriate input and direction from the provider as needed to determine best clinical course of action and recommendations for specific patient health care needs.
    • Documents accurately, symptoms/complaints, nursing assessment, advice provided, and patient response.
    • Follow policies, procedures, and protocols to ensure consistency and departmental effectiveness as well as improve health care outcomes of patients and their access to appropriate health care.
    • Coordinates and schedule same-day appointments on the provider schedules.
    • Utilizes standing orders, triage protocols, and algorithms appropriately.
    • Manages prescription refills per protocol.
    • Provides and supports patient care instructions and education; i.e. chronic disease and preventive and self-management.
    • Assures pertinent medical information is forwarded to proper departments as needed for continuity of patient care.
    • Documents in electronic health record, triage assessment, plan, implementation, and evaluation, and follow-up.
    • Maintains call rate in keeping with productivity standards of the program.
    • Maintains a positive attitude toward job responsibilities working collaboratively with all staff members to create a productive, working team.
    • Completes other tasks as requested.


    • Must possess a nursing degree from an accredited college or university; Bachelor’s Degree preferred.
    • Must possess a current, unencumbered, active license to practice as an RN in Oregon.
    • Current CPR Certification.
    • 1-2 years recent experience in home health, hospice, home care, and acute care highly preferred.
    • Prior experience supervising nurses, nursing assistants and care aides preferred.
    • Excellent verbal and written communication skills.
    • Excellent observation, problem solving, and basic math skills.
    • Basic computer skills and knowledge of office technology.
    • Experience preferred with Home Care Home Base EMR software.


    Please apply on line for this position here:




    Samantha Bennett

    Signature Healthcare at Home – Regional Recruiter
    Tel: 503-607-0614 |C: 971-264-8367 | F: 1-866-415-6242

    SBennett@4signatureservice.com |www.4signatureservice.com

    Hospice | Home Health | Home Care



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